The On-Demand Home Concierge & Maintenance Lifeline

Put Your Home on Complete Autopilot. Never Lift a Finger. Never Chase a Contractor.

No more broken appliances sitting for weeks. No more lifting heavy machines into a borrowed bakkie. No more strangers from the internet showing up with a toolbox and a vague quote. Zibuke OnCall is your on-call home concierge. One trusted team for your appliances, electrical, plumbing, handyman and lawn, with fixed prices and zero surprise fees. We serve customers wherever they are in South Africa, even if you have never used us before. Our accountability compels us to do what we said we will do.

Certified technician repairing an appliance in a modern South African home

Your Home Should Run Itself. We Make That Happen.

A broken fridge, a dripping geyser, a tripped DB board or a leaking roof shouldn't mean a week of phone calls, a borrowed bakkie, and a contractor who never shows up. With Zibuke OnCall you Book OnCall and a certified, vetted professional arrives on a fixed schedule at a fixed price. One team. One phone call. Your home, handled.

Not sure which package plan is right for you?

Leave your number below and we will call you back. There is no obligation. You will receive honest advice about what works best for your home and your budget.

230+

Homes Protected

100%

Certified Technicians

35+

Years Combined Experience

5

Services Under One Roof

Five VIP On-Call Disciplines. One Trusted Home Concierge.

From a gleaming, freshly delivered washing machine to a legal electrical certificate, your home is covered end to end. If you don't need us, your payment pauses. Your on-call priority stays 100% active.

Appliance Repair

Appliance Plans

from R259/month

One phone call and we handle the whole job. We come to your home, collect your appliance, repair it at our workshop and deliver it back working. You never lift a finger, even if you are using us for the first time.

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Electrical Plan

Electrical Plan

R2,900/year

One phone call puts a licensed wireman at your door within 5 hours, with a legal Certificate of Compliance. No chasing contractors.

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Plumbing Plan

Plumbing Plan

R3,300/year

One phone call puts a PIRB-registered master plumber on-site within 5 hours. Geyser and pipe emergencies handled, with no surprise fees.

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Handyman Plan

Handyman Plan

R3,500/year

12 scheduled visits a year for roof leaks, doors, windows, locks and cupboards. Materials included, and we come to you.

View Plan
Homeowners Only

Landscaping Programme: Green All Year Round

From R960/quarter

Green all year round is the result. Monthly bio-manure nutrition treatments keep your home lawn green all 12 months. You provide the water, we handle the rest. One trusted team, on a schedule you can rely on.

View Landscape Plans
Beautifully maintained South African residential garden

Your Home Running Smoothly? Your Payment Pauses. Your On-Call Priority Stays 100% Active.

This is fairness in concierge care. It is what makes Zibuke OnCall different from every other maintenance plan. If nothing breaks and you don't need us, your payment pauses while your on-call priority stays fully active. The moment you Book OnCall, your payment simply resumes. You are never paying for a service you are not using.

βœ• Other Plans

  • πŸ’ΈYou pay every month whether your home needs you to or not.
  • πŸ“…Fees keep billing even when nothing needs fixing.
  • 😟You fund a service you never called.
  • 🚫No pause. No fairness. No concierge.

βœ“ Zibuke OnCall

  • ⏸️Payment pauses when your home is running smoothly.
  • πŸ›‘οΈYour on-call priority stays 100% active, even paused.
  • πŸ”§Book OnCall anytime. Your concierge is always on duty.
  • πŸ’°You only pay when you actually call us in.

How We Serve You: Our Response Time Commitments

Clear, measurable promises for every service we offer. You always know exactly how you will be served.

πŸ”§

Appliance Repairs

We collect your appliance from your home, repair it at our workshop, and deliver it back to you working perfectly.

Collection within 48 hours
⚑

Electrical Emergencies

Registered Wireman at your home within 5 hours of your book oncall.

Onsite within 5 hours
πŸ’§

Plumbing Emergencies

PIRB-registered plumber at your home within 5 hours of your book oncall.

Onsite within 5 hours
🌿

Landscape Maintenance

Monthly or twice-monthly scheduled visits with all year round green grass maintenance. Homeowners only.

Scheduled visits
πŸ”¨

Handyman Services

Qualified handyman at your home the next business day from your book oncall.

Next business day
🏒

Corporate Emergency Response

Onsite within 3 hours of first report throughout South Africa for maintenance contract holders.

Onsite within 3 hours

Why Homeowners Trust Zibuke OnCall

Home maintenance in South Africa has a name: frustration. Broken appliances that sit for weeks, heavy machines you have to lift into a borrowed bakkie, unvetted contractors who quote one price and charge another. Zibuke OnCall ends all of it with one trusted, on-call team. White-glove logistics, certified technical mastery and zero surprise fees. We serve customers across South Africa, even if they have never used us before, and our accountability compels us to do what we said we will do.

πŸ’°

AFFORDABLE FOR EVERY HOME

Concierge-grade home care starts from R259 per month, less than a takeout dinner for two. One subscription replaces a folder of contractor numbers, and the Payment Pause means you only pay when your home actually needs you.

🚚

CERTIFIED TECHNICAL MASTERY

Registered Wiremen handle your electrical work. PIRB-registered plumbers handle your plumbing. Specialised technicians run your appliance service. Every visit is performed by a certified professional who signs for their own work. Never a stranger with a toolbox.

πŸ›‘οΈ

WHITE-GLOVE, ZERO-RISK SERVICE

When something breaks you don't panic. You Book OnCall and your concierge handles the rest. No lifting, no chasing, no haggling. Fixed prices, published scope, and workmanship you can hold us to.

πŸ”

NO SURPRISE FEES. EVER.

What you see is what you pay. No hidden call-out charges, no surprise repair fees. The scope of each plan is published in full, and anything excluded is quoted before we start. Your budget matters to us.

Happy homeowner with working appliances View Our Package Plans
Our Services

Five VIP disciplines. One on-call concierge.

From a silent fridge to a dripping geyser, every job is owned end-to-end by a certified, accountable professional. You never lift a finger, and you never chase a contractor.

Corporate Services

For Corporates: One Contract. Four Trades. One Accountable Partner.

Our maintenance contracts are designed to include all maintenance your business will require. We give you peace of mind knowing that someone else is responsible for maintaining all of your assets so that no asset ever degrades, gets damaged or fails. Mobile technician teams visit on prescheduled dates to maintain assets, evaluate them, observe how they are used, and repair things before they break down.

πŸ›‘οΈ

Insurance Companies

We become your single repair partner for all appliance claims. Collection, repair, return, documentation. One partner, one invoice.

R20,000 to R150,000 per month
⏱ 3-Hour Emergency Response Throughout South Africa
🏒

Property Management

We handle all four trades under one contract. One request, one technician, one invoice. Maintenance coordination time drops by eighty percent.

R20,000 to R200,000 per month
⏱ 3-Hour Emergency Response Throughout South Africa
πŸ›’

Retailers

We become your warranty service partner. Consistent quality, guaranteed turnaround, predictable costs across all store locations.

R20,000 to R100,000 per month
⏱ 3-Hour Emergency Response Throughout South Africa
🏨

Hospitality and Healthcare

Rapid response that prevents guest complaints from escalating. Fixed costs that enable accurate budgeting. Preventive maintenance that reduces emergencies.

R35,000 to R300,000 per month
⏱ 3-Hour Emergency Response Throughout South Africa

Traditional Maintenance vs Zibuke OnCall Maintenance Contract

Traditional Maintenance
βœ• Multiple vendors for different trades
βœ• Per-incident callout charges every time
βœ• Unpredictable costs varying 30 to 100 percent monthly
βœ• Reactive repairs after assets fail
βœ• No SLA. Response depends on vendor availability
Zibuke OnCall Maintenance Contract
βœ“ One partner for all four trade categories
βœ“ Fixed monthly retainer. Zero callout fees.
βœ“ Budget certainty. Same cost every month.
βœ“ Preventive maintenance before assets degrade
βœ“ 3-hour emergency response throughout South Africa
Request a Corporate Assessment

Corporate retainers start from R20,000 per month. No callout fees. Certified technicians. CETA and SAQA qualified.

What Our Customers Say

These are verified Google reviews from families who trusted us with their home maintenance. Their words tell you exactly what to expect when you choose Zibuke OnCall.

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Posted on Google

"My geyser burst on a Sunday morning. I called Zibuke OnCall and their plumber was at my home within hours. He isolated the problem, replaced the geyser, and gave me a PIRB certificate. No surprise bills. Just professional service."
Nomsa M
Verified Google Review
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Posted on Google

"Our DB board kept tripping and we sat in the dark for two days. Zibuke OnCall sent a registered Wireman who found the fault, fixed the wiring, and issued a Certificate of Compliance. One fixed price. No runaround."
Thabo K
Verified Google Review
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Posted on Google

"My roof was leaking every time it rained. The handyman from Zibuke OnCall found the problem, sealed the tiles, and fixed the ceiling damage. No extra charges. Just honest work at a fair price."
Lerato P
Verified Google Review
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Posted on Google

"They took ownership of the entire repair process. Collected my appliance, kept me updated throughout, and delivered it back in perfect condition. Outstanding workmanship and absolutely no surprises on the bill."
Siva S
Verified Google Review
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Posted on Google

"I have the Appliance Plan and my husband added the Plumbing Plan. When our washing machine broke, they fixed it. When our toilet blocked, the plumber came the same day. One company handles everything at our home."
Fatima A
Verified Google Review
β˜…β˜…β˜…β˜…β˜…

Posted on Google

"I have used Zibuke OnCall for my fridge, my plumbing, and a broken door. Every time the service is excellent. The technician arrives on time, does the work properly, and there are never surprise charges. I recommend them to everyone."
Desiree
Verified Google Review

We Are South Africa's On-Demand Home Concierge & Maintenance Lifeline

Zibuke OnCall is a unit within the Services Division of Zibuke Africa. We exist to end the frustration, distrust and chaos of traditional home maintenance. One subscription puts your appliances, electrical, plumbing, handyman and lawn on complete autopilot, with one trusted team and zero surprise fees. We serve customers wherever they are in South Africa, even if they have never used us before. Our accountability compels us to do what we said we will do.

Every technician on our team takes personal responsibility for your repair because accountability is how we work. From the technician who repairs your appliance to the plumber who fixes your geyser, every person owns their results.

Read Our Story
Diverse team of Zibuke OnCall technicians

We Repair All These Brands and Many More

Samsung LG Whirlpool Defy Bosch Smeg Miele KIC Hisense Panasonic