We come to your kitchen, carry the machine, and deliver it back working. One phone call and one trusted team. You do nothing. Free labour and a 30-day warranty on every repair. We serve customers all over South Africa, even if you have never used us before. Our accountability compels us to do what we said we will do.
MonthlyAnnualYou get two months free when you pay annually.
✅ When you pay annually, you can book a repair immediately | ⏰ With monthly billing, you qualify after 6 payments
💰 Payment Pause. Fairness in Concierge Care.
Is your home running smoothly? If you do not book OnCall for 12 months, your payments automatically pause, while your on-call priority stays 100% active. You lose nothing. You can still Book OnCall at any time, even if you have not paid in years. That is our accountability promise.
Monthly Billing (Silver, Gold, Platinum)
If you have been paying monthly and stop booking OnCall for 12 months, your monthly payments pause. You do not owe anything while paused. When you book OnCall again, your monthly payments resume. You must pay for the current month before your next booking.
Annual Billing (Silver, Gold, Platinum)
If you paid annually and do not book OnCall for 12 months after your annual period ends, your payments pause. You do not owe a new annual payment while paused. When you book OnCall again, you must pay for a new annual period before your next booking.
✅ Plan always stays active | ✅ No payment while paused | ✅ Book OnCall anytime | ✅ Pay only when you need service
⚠️ Here is how your spares limit works: The spares limit on your plan covers the total cost across all your included items. Each item receives an equal share of that total, so your allowance is distributed fairly across every appliance you protect.
SILVER
R259/mo
You pay monthly
✅ 2 appliances
✅ R2 000 parts/yr
✅ 1 repair/yr
✅ FREE labour
FREE collection & delivery
FREE diagnosis by qualified techs
30-day repair warranty
Online portal & tracking
Add extra appliance: R99/mo
Best for: Single professionals, renters, anyone with 2 essential appliances.
GOLD
R399/mo
You pay monthly
✅ 3 appliances
✅ R9 000 parts/yr
✅ 2 repairs/yr
✅ FREE labour
FREE collection & delivery
FREE diagnosis by qualified techs
30-day repair warranty
Online portal & tracking
Add extra appliance: R149/mo
Best for: Families, homeowners, small offices with 3+ appliances.
PLATINUM
R699/mo
You pay monthly
✅ 5 appliances
✅ R30 000 parts/yr
✅ 3 repairs/yr
✅ FREE labour
FREE collection & delivery
FREE diagnosis by qualified techs
30-day repair warranty
Online portal & tracking
Add extra appliance: R249/mo
Best for: Large families, landlords, small businesses. Maximum included services.
📋 What's included in every plan
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🚚 FREE Collection & Delivery
We collect your broken appliance from your home and deliver it back once repaired. You never carry anything or drive anywhere. Our team handles everything.
🔍 FREE Diagnosis
A qualified technician inspects your appliance, identifies the exact problem, and gives you a clear quote before any work begins. You decide whether to proceed.
🔧 FREE Labour
All labour costs are included in your plan. You only pay for replacement parts that exceed your spare parts budget. No hidden fees, no surprises.
✅ 30-Day Repair Warranty
Every repair comes with a 30-day warranty. If the same problem returns within 30 days, we fix it again at no extra cost to you.
📱 Online Portal Access
Track every booking, every repair, every payment from your phone or computer. You always know the status of your plan and your appliances.
🔧 Qualified Technicians
Every technician is qualified, experienced and background-checked. Your appliance is in safe, accountable hands from collection to delivery.
