๐Ÿšฟ The Plumbing Plan That Comes to You

R3,300 per year. Guaranteed 5-hour arrival, 10 covered visits, R1,500 in materials, and geyser and pipe emergency protection. A leaking geyser or a burst pipe should not cost you a week of phone calls. Your PIRB-registered plumber comes to you, so your home stays dry, no matter the hour. One phone call, one trusted team, no chasing contractors.

Emergency plumber callout: R500 to R3,500 per visit vs Zibuke OnCall plan: R3,300/year with covered callouts. With the Zibuke OnCall Plumbing Plan, you pay R3,300 per year and get up to 10 service call-outs, free materials up to R1,500, and a PIRB Certificate of Compliance. All for one fixed price, handled by one trusted team.

R3,300 per year

Once-off annual payment. No hidden fees.

Buy Plumbing Plan (R3,300/yr)

๐Ÿ’ฐ Payment Pause: Fairness in Concierge Care

Your home running smoothly? If you do not book OnCall for 12 months, your payments automatically pause, while your on-call priority stays 100% active. You lose nothing, and you can still Book OnCall at any time, even if you have not paid in years.

When you book OnCall while payments are paused, your payments resume. You must pay before your next booking. This means you only pay when you actually call your plumber in. New to Zibuke OnCall? We serve customers across South Africa, wherever they live, even if they have never used us before. Our accountability compels us to do what we said we will do.

โœ… Plan always stays active  |  โœ… No payment while paused  |  โœ… Book OnCall anytime  |  โœ… Pay only when you need service

How To Use Your Plumbing Plan

Four simple steps from problem to fix.

1

Click Book OnCall

Hit the Book OnCall button on any page. It takes 30 seconds to start.

2

Enter Your ID Number To Verify Your Active Plan

Type your SA ID number. We check your active plumbing plan instantly and unlock the booking form.

3

Record a 3-Minute Voice Note and Upload 3 Photos

Describe the plumbing problem in your own words and attach clear pictures so our plumber arrives prepared with the right parts.

4

A PIRB-Registered Plumber Arrives. No Unexpected Bills

Our registered plumber arrives fully equipped. All labour and included materials are covered by your plan. You pay nothing extra.

What Is Included

Every service listed below is included in your annual plan. No call-out charges. No surprise invoices. You pay once per year and all listed work is delivered at no additional charge.

Geyser Repairs and Replacements

A broken geyser leaves your family without hot water. We diagnose, repair and replace geysers including elements, thermostats, valves, tanks, drip trays, and pipe reconnection. All work complies with SANS 10254 and SANS 10252-1.

Geyser Leaks

A leaking geyser causes water damage and wasted electricity. We find and fix leaks from tanks, pressure relief valves, TPR valves, vacuum breakers, and connecting pipework. We handle emergency isolation and containment.

Leaking Taps

Leaking taps waste water and increase your bill. We repair and replace washers, cartridges, ceramic discs, o-rings, spindles and tap bodies in kitchens, bathrooms and outdoor areas.

Toilet Repairs and Replacements

A broken toilet disrupts your household. We repair and replace cistern mechanisms, flush valves, inlet valves, pans, seats and full toilet suites where required.

Kitchen Sink Leaks Repairs and Replacements

Kitchen sink leaks damage your cabinets and floors. We diagnose and fix leaks under and around sinks, replace waste pipes, traps, sinks, and reconnect mixer taps and waste disposal units.

Unblocking Toilets and Pipes

Blocked pipes cause flooding and health risks. We clear blocked toilets, waste pipes, sewer lines and stormwater pipes using plunge, auger and high-pressure jetting equipment.

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When you book oncall for a plumbing emergency, our PIRB-registered plumber will be at your home within 5 hours.

Your Annual Plan Benefits

โœ… Up to 10 service call-outs per year
โœ… Materials up to R1,500 per year (tap washers, valve kits, pipe fittings)
โœ… 1 PIRB Certificate of Compliance per geyser replacement at no additional charge
โœ… All work performed by a PIRB-registered plumber

What Is Not Covered

โœ— Major sewer line replacement
โœ— Main water meter and municipal connection work
โœ— Septic tank installation
โœ— Borehole and wellpoint installations
โœ— Solar and heat-pump water heating systems

Excluded work is quoted separately and approved in writing before any work begins. You will never be charged for work you did not approve.

Ready to Put Your Plumbing in Safe Hands?

For R3,300 per year, your PIRB-registered plumber is on call. 5-hour emergency response, and no surprise bills.

Buy Plumbing Plan (R3,300/yr) Book OnCall View All Plans

Corporate Plumbing Maintenance Services

Zibuke OnCall delivers enterprise plumbing solutions for corporations. We provide qualified plumbers on fixed monthly retainers with no callout fees. Geyser repairs, blocked drains, burst pipes, and compliance certificates are all covered under one predictable monthly cost.

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Property Portfolio Plumbing

All plumbing systems across the entire portfolio are covered. When a tenant reports a plumbing issue, the property manager logs a request and we dispatch a qualified plumber within twenty-four hours. No callout fees. No per incident charges.

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Facility Plumbing

Scheduled weekly inspections of critical plumbing systems. Reactive response for urgent issues like blocked toilets and burst pipes. Annual compliance certificates for all geyser installations. Fixed monthly cost enables accurate budget forecasting.

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Healthcare and Hospitality

Guaranteed rapid response for critical plumbing issues. Compliance documentation for all plumbing work. Predictable costs that support healthcare and hospitality budgeting under constrained financial conditions.

Request Corporate Assessment

Corporate retainers start from R20,000 per month. No callout fees. Annual compliance certificates included.